Event Data Protection & Privacy Notice
This notice explains how the Kenya Wildlife Service (KWS) collects, uses, protects, and disposes of personal data collected during event pre-registration, walk-in check-in, and digital credential issuance.
Purpose-Limited
We collect details solely to produce your event credentials, manage venue security, and provide hospitality accommodations.
Secure & Encrypted
Digital passes use tamper-evident cryptographic signatures and encrypted sync without exposing personal contact or medical details in QR codes.
Your Rights Enforced
You retain rights to access your pass, rectify information, or request cancellation and permanent data erasure at any time.
1Data Controller Identity
Kenya Wildlife Service (KWS) is a state corporation established under the Wildlife Conservation and Management Act, 2013, with headquarters situated along Langata Road, P.O. Box 40241 - 00100, Nairobi, Kenya. For all activities conducted via this platform, KWS acts as the Data Controller under Section 2 of the Data Protection Act, 2019.
2Categories of Personal Data Collected
In accordance with the principle of Data Minimisation (DPA Section 25(d)), we collect only the information strictly necessary to administer the event:
| Category | Data Elements | Statutory Classification |
|---|---|---|
| Identity & Contact | Full name, corporate email address, organization/company, job title, optional phone number | Standard Personal Data |
| Event Credential | Ticket tier, pass ID, signed QR token, check-in timestamp, entry gate station | Operational Data |
| Hospitality Needs | Dietary preferences (e.g. Vegetarian, Halal, Kosher, allergies) | Sensitive Personal Data (Religious/Health beliefs) |
| Accessibility Needs | Mobility/wheelchair accommodations, sign language interpreter requests | Sensitive Personal Data (Health & Disability) |
3Purposes & Legal Bases for Processing
- Event Admission & Verification (DPA § 30(1)(a)): We process identity and contact details to issue your digital permit/pass, allow gate security to scan and authenticate you, and prevent unauthorized access.
- Safety & Emergency Headcount (DPA § 30(1)(b)): Arrival timestamps and gate locations are tracked to ensure compliance with physical venue capacity limits and emergency evacuation protocols.
- Special Accommodations (DPA § 44): Processing of dietary and disability accommodations relies on your explicit, informed consent given during registration.
4Offline Architecture & Technical Safeguards
Because conservation events often take place in national parks or conservation areas with intermittent internet connectivity, this system uses an offline-first architecture:
- Encrypted Communications: All network transmissions are strictly conducted over HTTPS/TLS encryption.
- Cryptographic Pass Verification: QR passes carry tamper-evident digital signatures that verify authenticity without embedding readable contact, medical, or dietary details.
- Protected Offline Storage: On-site gate terminals and verification devices operate with encrypted local storage restricted by authenticated, role-based staff access controls. Local registries are cleared upon event conclusion.
5Third-Party Processors & Data Transfers
KWS engages reputable third-party processors bound by confidentiality and data processing agreements:
- Authorized Transactional Messaging Providers: Used strictly to dispatch your digital pass link and calendar confirmation.
- Cloud Database & Hosting: Stored on encrypted enterprise cloud infrastructure complying with recognized international security standards (SOC 2, ISO 27001).
KWS does not sell, rent, or monetize attendee personal information under any circumstance.
6Data Retention & Scheduled Disposal
In accordance with DPA Section 39:
- Attendee personal data is maintained for the duration of the event and an operational audit period of up to 90 days post-event.
- Following the audit period, personal contact details and dietary/accessibility requests are permanently purged or anonymized, leaving only non-identifiable aggregated statistics (e.g. total attendance counts).
7Your Statutory Rights under the Data Protection Act
Under Sections 26, 40, and Part V of the DPA, attendees possess the following rights:
8Contact & Complaints Escalation
To exercise your data protection rights, request record deletion, or report a concern, contact the KWS Event Secretariat:
Kenya Wildlife Service — Event Data Secretariat
Langata Road, P.O. Box 40241 - 00100, Nairobi, Kenya
Toll-Free Hotline: 0800 597 000
Website: www.kws.go.ke
You also have the statutory right to lodge an inquiry or complaint with the supervisory authority:
Office of the Data Protection Commissioner (ODPC), Nairobi, Kenya — www.odpc.go.ke